Specialist Care · 6-Step Process

Fire & Smoke Restoration — Professional Restoration Services in Newcastle & The Hunter

Soot cleaning, smoke odour neutralisation, structural cleaning and content restoration — IICRC-compliant protocols for fire and smoke damage.

100% Satisfaction Guarantee

Trained & Accredited

Industry Leading Equipment

35+ Years Family Owned

On Time & Reliable

10,000+ Happy Customers

Fully Licenced & Insured

Background Checked

Wide Range of Services

Our Process

6-Step Fire & Smoke Restoration (Soot & Odour Removal) Process — No Shortcuts

Every step performed by our certified technicians on every single job.

All 6 steps are completed on every single Fire & Smoke Restoration (Soot & Odour Removal) job — your home deserves nothing less.

Why Choose Us

More Reasons to Choose Custom Dry

Everything you need to know — guides, savings, rewards and membership benefits.

Why Choose Us

The Custom Dry Difference

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Consumer Guide

Make Informed Choices

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Referral Program

Refer • Reward • Repeat

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Bundle & Save

Up To $300 Off

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Service Coverage

Local Experts. Regional Reach.

SERVICE COVERAGE AREAS

Local Experts. Regional Reach.

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Compare Other Restoration Services Packages

Complete Service

Full Restoration & Reinstatement

Emergency to Handover — 8-Step Process

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Most Common

Water Damage Restoration

IICRC S500 — 6-Step Process

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Health Focused

Mould Remediation

IICRC S520 — 6-Step Process

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Ready to Book the Fire & Smoke Restoration (Soot & Odour Removal)?

Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.