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Custom Dry
Licensed Pest Management Specialists

Professional Pest Control Services in Newcastle & the Hunter Region

Residential, Commercial, Termite & Pre-Purchase Inspections — Safe, Licensed & Guaranteed

Safe, effective pest and termite management delivered by licensed technicians with 12-month warranties — protecting homes and businesses across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.

About Us

Big Enough to Deliver — Local Enough to Care

We're a family-owned Newcastle business with the scale and equipment to tackle any job — and the heart of a local team that still knows your name. For over 35 years, we've shown up for our community in the moments that matter most: after a flood, before a settlement, when the kids' allergies flare up, or simply when it's time for a fresh, healthy home. That's not just what we do — it's who we are.

Who We Serve

Pest Protection For Every Home & Business

From a single residential treatment to a fully scheduled commercial pest program, we tailor our approach to your property and risk.

Residential Customers

Homeowners, renters, landlords and property managers. From annual general pest treatments to termite inspections and pre-purchase reports — we protect your home, family and investment with safe, licensed, guaranteed service.

  • Family homes & apartments
  • Rental & investment properties
  • Pet & family-safe treatments
  • Pre-purchase inspections
Get a Quote

Commercial Customers

Cafés, restaurants, retail, strata, aged care, healthcare and food production. We deliver scheduled pest management programs with HACCP-friendly reporting, compliance documentation and discreet service that suits your operating hours.

  • Cafés & restaurants
  • Strata & body corporate
  • Aged care & healthcare
  • Food production & storage
Get a Quote
The Custom Dry Difference

Why Choose Us

Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.

Real Customers. Real Results.

What Our Customers Say

4.9
on Google

Trusted by thousands of households and businesses across the Hunter Region.

"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."

Sarah M.

Newcastle

Carpet Cleaning

"Had a burst pipe flood my living room on a Sunday night. Custom Dry had a crew on site within 2 hours. They saved my floors and handled all the insurance paperwork. Absolute lifesavers — cannot thank them enough."

David T.

Lake Macquarie

Water Damage Restoration

"We've used Custom Dry for pest control for the past 3 years. Always thorough, always punctual and they explain everything clearly. Found a termite issue early — saved us tens of thousands. Highly recommend."

Karen B.

Maitland

Pest Control

"My leather lounge set was looking terrible after years of use. The technician worked a miracle — it looks like the day I bought it. The truck-mounted system they use is clearly superior. Fantastic result."

James H.

Hunter Valley

Upholstery Cleaning

"Had a serious mould problem in our bathroom and bedroom after a wet winter. Custom Dry's team was professional, thorough and the mould hasn't returned. They also gave great advice on preventing future issues."

Michelle R.

Port Stephens

Mould Remediation

"We use Custom Dry for our office building's quarterly deep clean. Consistently excellent results, minimal disruption to our business and very competitive pricing. Our staff always comment on how fresh the office feels."

Tony G.

Newcastle CBD

Commercial Cleaning

"Brought in two Persian rugs that I thought were beyond saving. The team handled them with such care and expertise. The colours came back to life beautifully. Very impressed with the knowledge and attention to detail."

Lisa W.

Charlestown

Rug Cleaning

"After a kitchen fire, we were devastated. Custom Dry responded the same day and managed the entire restoration. Their professionalism during such a stressful time was incredible. Our home is back to better than before."

Peter A.

Cessnock

Fire & Smoke Damage Restoration

"I'd given up trying to clean my bathroom tiles myself. Custom Dry's tile cleaning service was amazing — the grout went from black to white! Took just a couple of hours and the results lasted months."

Emma F.

Erina

Tile & Grout Cleaning

"Got my full bond back thanks to Custom Dry's end of lease clean. The carpets, tiles and upholstery were all done in one visit. The real estate agent specifically commented on how well the carpets came up."

Rob C.

Warners Bay

End of Lease Cleaning

"Booked the carpet and pest control bundle — great value for money. Both teams were professional and the whole house smelled fresh and clean. The bundle discount saved us over $150. Will definitely be rebooking."

Craig D.

Nelson Bay

Carpet & Pest Bundle

"Custom Dry handled our insurance restoration claim from start to finish. Their reporting was detailed and accurate, making the insurance process so much smoother. Highly professional from the first call to the final invoice."

Fiona L.

Thornton

Insurance Restoration
Explore Further

Pest Control Resources, Insights & Savings

Dive deeper into our pest control knowledge hub, read expert advice, and discover how bundling your services saves you more.

Pest Control Resource Centre

Pest identification guides, treatment preparation checklists and prevention tips to help you keep your home and business pest-free between professional visits.

Pest Control Blog & Insights

Expert advice and seasonal tips from our licensed pest technicians — covering treatment methods, termite protection, pet-safe options and year-round pest prevention for homes and businesses.

Bundle & Save on Services

Bundle multiple eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.

Pest Control FAQs

Frequently Asked Pest Control Questions

10 common questions about our pest control services — from safety and warranties to termites and pre-purchase inspections.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.