Why Choose Custom Dry
for Carpet Cleaning?
Newcastle's most comprehensive carpet cleaning process — IICRC-certified technicians, truck-mounted power, and a 12-step process with no shortcuts. When the result matters, there's only one choice.
Truck-Mounted Power — 20× More Suction
Our Sapphire Scientific APEX 570 operates at 200+ PSI and 85°C. Truck-mounted systems generate approximately 20× more suction than portable or hire machines — the difference between a surface clean and a true deep extraction.
IICRC-Certified Technicians
Every technician holds current IICRC certification — the international gold standard for inspection, cleaning and restoration. Combined with WoolCare accreditation, our team is trained to handle every carpet fibre type safely and effectively.
RX-20 Rotary Agitation — 650 Passes Per m²
Our 5-brush, 130-RPM RX-20 rotary machine works pre-conditioner chemistry deep into the pile before extraction — loosening embedded soiling that a standard wand pass alone cannot reach. The result: up to 50% cleaner carpets.
Dry Padding — Up To 50% Drier & 20% Brighter
After extraction, our dry padding step physically buffs out residual moisture and soiling — leaving carpets up to 20% brighter and up to 50% drier than extraction alone. Faster drying, less wick-back, superior finish.
Commercial HEPA Pre-Vacuuming
We pre-vacuum with a Commercial Grade Kirby HEPA-Filtered Vacuum before any water is applied — removing up to 79% of dry soiling at the source. A critical step most providers skip entirely.
12-Step Deluxe Process — No Shortcuts
Our flagship Deluxe Package covers every step: pre-inspection, HEPA vacuuming, furniture relocation, pre-treatment, rotary agitation, hot water extraction, dry padding, deodorising, furniture replacement, carpet grooming, accelerated drying, and a final quality walk-through.
100% Satisfaction Guarantee
Every carpet cleaning job is backed by our unconditional satisfaction guarantee. If you're not completely happy, we return and re-clean at no additional cost — every time, no questions asked.
Accelerated Drying with High-Velocity Air Movers
High-velocity air movers are positioned throughout the carpeted area after cleaning — dramatically reducing drying time and minimising disruption to your home or business.