Why Choose Custom Dry
for Restoration Services?
IICRC-certified, emergency-ready, insurance-friendly — managing every stage of water, fire and mould restoration from first call to final sign-off.
Emergency Response — Hours, Not Days
Water damage, fire damage and mould contamination worsen dramatically with every hour of delay. Our emergency response team is available for rapid deployment — arriving with the right equipment to begin extraction and drying immediately.
IICRC-Certified Restoration Technicians
Our technicians hold IICRC Water Damage Restoration (WRT), Applied Microbial Remediation (AMRT) and Fire & Smoke Restoration (FSRT) certifications — the international standard for professional restoration work.
Professional Structural Drying Equipment
We deploy commercial-grade desiccant dehumidifiers, high-velocity air movers and thermal imaging moisture mapping — drying structures to measured industry standards, not just until they feel dry to touch.
Insurance Company Liaison
We work directly with insurance companies, loss adjusters and assessors — providing accurate scope of works documentation, moisture logs and photographic evidence to support your claim and speed up approval.
Full Mould Remediation Capability
From surface mould removal through to full containment, HEPA air scrubbing, antimicrobial treatment and clearance testing — we manage the entire mould remediation process to industry and health authority standards.
Contents Cataloguing & Storage
For major losses, we inventory, document, clean and store affected contents — providing a complete service that manages both the structure and the personal property within it.
100% Satisfaction Guarantee
Every restoration job is backed by our unconditional satisfaction guarantee and IICRC-certified standard of care.