Why Choose Custom Dry
for Rug Cleaning?
WoolCare and IICRC certified — we treat every rug with the fibre-specific expertise it deserves, from budget synthetics to priceless heirlooms.
WoolCare & IICRC Certified
Our technicians hold WoolCare (Wools of New Zealand) and IICRC certifications — meaning we are specifically trained in the correct handling, chemistry and cleaning methods for wool, silk, synthetic and blended rug fibres.
Fibre Identification & Pre-Testing
Before any chemistry is applied, we identify the fibre type, construction and dye stability of your rug. Pre-testing protects against colour bleed, dye transfer, shrinkage and fibre damage — a step that untrained cleaners routinely skip.
In-Home & Off-Site Cleaning Available
Depending on the rug type, soiling level and size, we offer both in-home cleaning with protective underlay covering and off-site deep cleaning in our workshop environment — giving you the right method for your specific rug.
Safe for Delicate & High-Value Rugs
Persian, Oriental, Turkish, hand-knotted and antique rugs require specialist handling. Our low-moisture and controlled wash processes ensure these irreplaceable items are cleaned without risk to their structure, dyes or pile.
Odour & Allergen Removal
Rugs trap pet dander, dust mite waste, bacteria and odour-causing residue deep in their pile. Our cleaning process physically extracts these contaminants — not just masks them — leaving your rug hygienically clean.
Protective Treatments Available
After cleaning, we offer fibre guard protection to create an invisible barrier against future staining — ideal for high-traffic areas or homes with children and pets. Extends the life of your cleaning investment significantly.
100% Satisfaction Guarantee
Every rug cleaning job is covered by our unconditional satisfaction guarantee. We stand behind our results — if you're not completely satisfied, we'll make it right at no additional cost.