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Custom Dry
Carpet Cleaning Hub

Carpet Cleaning Services

Newcastle's Most Comprehensive Carpet Cleaning Services

Comprehensive carpet cleaning for homes and businesses — from routine maintenance packages to specialist stain and protection treatments.

About Our Carpet Cleaning Services
About This Service

About Our Carpet Cleaning Services

We use truck-mounted hot water extraction — the method recommended by carpet manufacturers and the IICRC — to deliver a deeper clean and faster dry than portable units. Our IICRC-certified technicians assess your carpet fibre, soiling level and any stains before selecting the right method, from deep steam cleaning to low-moisture dry cleaning. We service homes, offices, retail and industrial premises across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.

Common Problems We Solve

Problems We Solve

Everyday issues our technicians are trained to diagnose and resolve.

Tough Stains & Spills

Wine, coffee, ink, food and drink spills that resist household cleaners and set deep into carpet fibres.

Pet Urine & Odours

Pet urine penetrates backing and underlay, causing persistent odour and bacteria growth that surface cleaning cannot reach.

Dust Mites & Allergens

Embedded dust mites, pollen and allergens that aggravate asthma and allergies in sensitive households.

Traffic Lane Soiling

Dark, matted traffic paths in hallways and living areas caused by ground-in dirt and oil from foot traffic.

Bleach Spots & Fading

Sun-faded patches and bleach spots that require specialist colour repair to restore a uniform appearance.

Mould & Mildew

Damp carpets from floods or leaks that develop mould and mildew, posing health risks and musty odours.

The Custom Dry Difference

Why Choose Us

Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.

Why Choose Us For Carpet Cleaning

Carpet Cleaning Specific Advantages

What makes us the right choice for your specific needs.

Real Customers. Real Results.

What Our Customers Say

4.9
on Google

Trusted by thousands of households and businesses across the Hunter Region.

"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."

Sarah M.

Newcastle

Carpet Cleaning

"Had a burst pipe flood my living room on a Sunday night. Custom Dry had a crew on site within 2 hours. They saved my floors and handled all the insurance paperwork. Absolute lifesavers — cannot thank them enough."

David T.

Lake Macquarie

Water Damage Restoration

"We've used Custom Dry for pest control for the past 3 years. Always thorough, always punctual and they explain everything clearly. Found a termite issue early — saved us tens of thousands. Highly recommend."

Karen B.

Maitland

Pest Control

"My leather lounge set was looking terrible after years of use. The technician worked a miracle — it looks like the day I bought it. The truck-mounted system they use is clearly superior. Fantastic result."

James H.

Hunter Valley

Upholstery Cleaning

"Had a serious mould problem in our bathroom and bedroom after a wet winter. Custom Dry's team was professional, thorough and the mould hasn't returned. They also gave great advice on preventing future issues."

Michelle R.

Port Stephens

Mould Remediation

"We use Custom Dry for our office building's quarterly deep clean. Consistently excellent results, minimal disruption to our business and very competitive pricing. Our staff always comment on how fresh the office feels."

Tony G.

Newcastle CBD

Commercial Cleaning

"Brought in two Persian rugs that I thought were beyond saving. The team handled them with such care and expertise. The colours came back to life beautifully. Very impressed with the knowledge and attention to detail."

Lisa W.

Charlestown

Rug Cleaning

"After a kitchen fire, we were devastated. Custom Dry responded the same day and managed the entire restoration. Their professionalism during such a stressful time was incredible. Our home is back to better than before."

Peter A.

Cessnock

Fire & Smoke Damage Restoration

"I'd given up trying to clean my bathroom tiles myself. Custom Dry's tile cleaning service was amazing — the grout went from black to white! Took just a couple of hours and the results lasted months."

Emma F.

Erina

Tile & Grout Cleaning

"Got my full bond back thanks to Custom Dry's end of lease clean. The carpets, tiles and upholstery were all done in one visit. The real estate agent specifically commented on how well the carpets came up."

Rob C.

Warners Bay

End of Lease Cleaning

"Booked the carpet and pest control bundle — great value for money. Both teams were professional and the whole house smelled fresh and clean. The bundle discount saved us over $150. Will definitely be rebooking."

Craig D.

Nelson Bay

Carpet & Pest Bundle

"Custom Dry handled our insurance restoration claim from start to finish. Their reporting was detailed and accurate, making the insurance process so much smoother. Highly professional from the first call to the final invoice."

Fiona L.

Thornton

Insurance Restoration
Explore Further

Carpet Cleaning Resources, Insights & Savings

Dive deeper into our carpet cleaning knowledge hub, read expert advice, and discover how bundling your services saves you more.

Carpet Cleaning Resource Centre

Care guides, stain first-aid checklists and cleaning method guides to help you keep your carpets clean, healthy and looking their best between professional visits.

Carpet Cleaning Blog & Insights

Expert advice and how-to guides from our technicians — covering carpet cleaning methods, stain removal, allergen control and seasonal cleaning tips for homes and businesses.

Bundle & Save on Services

Bundle multiple eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.

Service FAQs

Frequently Asked Carpet Cleaning Questions

6 common questions about our carpet cleaning services — from drying times and stains to methods and bundling.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.