24/7 EMERGENCY RESTORATION02 4954 2600
Custom Dry
Residential Restoration Services

24/7 Emergency Restoration Services in Newcastle & Hunter Region

Water Damage, Fire & Smoke, and Mould Remediation by IICRC-Certified Technicians

24/7 emergency restoration for water, fire and mould damage. Our IICRC-certified teams respond around the clock to minimise loss and get you back to normal faster — across Newcastle, Lake Macquarie, Maitland & the Hunter Region.

100% Satisfaction Guarantee

Trained & Accredited

Industry Leading Equipment

35+ Years Family Owned

On Time & Reliable

10,000+ Happy Customers

Fully Licenced & Insured

Background Checked

Wide Range of Services

Your Local Restoration Specialists in Newcastle
About This Service

Your Local Restoration Specialists in Newcastle

We provide 24/7 emergency response and full-scope restoration for water, fire, smoke and mould damage — from emergency mitigation through to structural drying and complete reinstatement. Our IICRC-certified technicians follow S500 (water) and S520 (mould) standards, with thermal imaging, moisture mapping and daily drying logs. We work directly with your insurer and loss adjuster, providing detailed, independent reports accepted by all major Australian insurers — one team from first response to final handover.

Common Problems We Solve

Problems We Solve

Everyday issues our technicians are trained to diagnose and resolve.

Water Damage & Flooding

Burst pipes, storm flooding and overflows that saturate floors, walls and contents within minutes.

Fire & Smoke Damage

Soot, smoke residue and odour that penetrate every surface and require specialist cleaning and deodorising.

Mould Growth

Mould colonising walls, ceilings and contents after water damage or prolonged dampness.

Saturated Structures

Wet plaster, timber and insulation that require controlled drying to prevent warping, swelling and mould.

Insurance Claim Complexity

Complex insurance claims requiring detailed scope, documentation and independent assessment reports.

Damaged Contents

Water- or fire-damaged furniture, carpets and belongings that need assessment, cleaning or disposal.

RESTORATION PACKAGES

Our Restoration Packages

From emergency water extraction to full reinstatement — choose the right package for your situation.

Full Restoration & Reinstatement
Complete ServiceEmergency to Handover

Full Restoration & Reinstatement

Our most comprehensive service — from emergency response through to structural drying, content restoration and full building reinstatement. One team, start to finish.

Water Damage Restoration
Most CommonIICRC S500

Water Damage Restoration

24/7 emergency water extraction, structural drying and moisture monitoring — truck-mounted extraction and industrial dehumidification to prevent mould.

Fire & Smoke Restoration
Specialist CareSoot & Odour Removal

Fire & Smoke Restoration

Soot cleaning, smoke odour neutralisation, structural cleaning and content restoration — IICRC-compliant protocols for fire and smoke damage.

Mould Remediation
Health FocusedIICRC S520

Mould Remediation

Containment, HEPA filtration, anti-microbial treatment and clearance testing — safe, thorough mould remediation following IICRC S520 standards.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.

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